Shawal's remit is built on a simple rule the whole company follows: we don't market features that don't exist. That makes the marketing team's job harder in the short term and far more credible in the long term.
He has shaped the brand voice around respect — for the product, for the customer's time, and for the engineering team's work. Campaigns are planned against what the product actually delivers, and claims are checked against the roadmap before they go out.
Day to day, Shawal runs the content calendar, oversees the digital channels, and works with leadership on positioning — making sure the story Aftersolves tells in public matches the work happening inside.