Putri Erinna

Putri Erinna is the Client Experience Director at Aftersolves. She owns the client relationship lifecycle — from onboarding through delivery and beyond.

Putri's role is to make sure communication is transparent, timelines are honest, and every project stays aligned with the client's actual business goals. She is the point of contact clients work with most closely throughout an engagement.

She sits between the client and the engineering team, translating business context into scope and scope back into language the client can act on.

Putri joined Aftersolves to build the client experience function the founders wanted but didn't have time to run themselves — a single, accountable owner for every client relationship, not a rotating cast of account managers.

Her approach is built on honest timelines. She would rather tell a client a project will take ten weeks and deliver in ten than promise six and slip. That posture has shaped how the whole team scopes and communicates, because the expectations she sets are the expectations the engineers have to meet.

Day to day, Putri runs onboarding, owns the delivery timeline conversation, and checks in with clients after launch to make sure the work is doing what it was built to do.